Frequently Asked Questions
If you don't find the answer to your question below, send us an email.
crystalclearpowerwashingck@gmail.com
How much does it cost and does the pricing vary between homes?
Any Interior or Exterior cleaning price depends on the size of the home, the surface, condition, accessibility, location etc. We provide free customized quotes specific to your home and requests.
Is your company insured?
Yes we are insured. We have third party insurance that has 2 million liability coverage as well as WSIB
Do I have to be home during the service?
No one needs to be home during the quotation period or when we are cleaning the exterior. As long as the water tap is accessible and on and there is open access to all sides of your home, windows closed, we can complete the exterior clean.
Interior window cleaning is flexible—done while you’re home or arranged for your convenience if you’re away.
How long does the job take?
Each job varies depending on the scope of work. Timeframes are typically a few hours and can be confirmed at the time of quotation.
Will this affect my landscaping, paint, or delicate features?
No, we take special care to protect all surrounding surfaces and landscaping. We pre-rinse plants, cover sensitive areas, and control runoff to prevent any overspray damage. Our techniques are designed to clean thoroughly without harming your home’s exterior or yard.
What happens if I’m not happy with the results?
We offer a satisfaction guarantee and will return to fix any issues.
If something was missed or didn’t meet your expectations, just give us a call—we’ll come back and make it right.
What if something gets damaged during the cleaning?
We’re fully insured and take every precaution to protect your property.
Before starting, we walk the property and document any pre-existing conditions. In the rare case something goes wrong, we will be open and communicate with you and we’ll make it right—no hassle.
Do I really need a professional for exterior cleaning?
Yes, hiring a professional ensures your home is cleaned thoroughly and properly.
We use commercial-grade equipment, solutions, and years of experience to deliver results that DIY tools and soaps can’t match. Plus, with our soft touch power wash approach it protects your property from accidental damage.
Are your cleaning chemicals safe for pets, kids, or plants?
Yes, our cleaning solutions are eco-friendly and safe when properly applied and rinsed.
We pre-rinse all surrounding plants, use biodegradable detergents, and rinse everything down thoroughly after the job. We understand and know the price it costs to maintain a beautiful landscaped yard.
Will power washing damage my siding, windows, or roof?
No, we use soft washing methods to safely clean delicate surfaces like siding and roofing. And yes even around old windows.
We customize pressure levels and cleaning solutions based on your property type to avoid any damage.
Can you customize a package for me?
Absolutely. We’ll create a cleaning schedule tailored to you and your property’s needs—helping you save time and money, whether you prefer monthly, quarterly, or biannual service.
Is there a difference between soft touch power washing and power washing?
A: Yes!
Soft Touch Power Washing uses a specialized setup that delivers water gently—like a high-pressure hose—allowing us to clean and treat surfaces with cleaning solutions without causing damage. It’s ideal for delicate surfaces or areas where protection is important, like new concrete, siding, Brick, stucco or landscaping.
Power Washing, on the other hand, uses full high-pressure water to remove tough grime, oil, and grease. While extremely effective, it can damage certain surfaces if used incorrectly. That’s why we carefully choose the right method based on your surface type and cleaning needs.
Example: For new concrete, traditional power washing could cause damage. Soft Touch Power Washing lets us safely clean with a solution and rinse, keeping both the concrete and surrounding grass safe.
How often should I use cleaning services for my home or business?
This is a loaded question. Many factors can affect the amount of times you may need a service performed. For example dirt exposure, the climate, and the vegetation in the area all have a huge impact.
If you are in an area that the moisture levels are higher and lots of shade, you may find fungus and mould grows quicker, so you may need a wash every year or every other.
If you have major trees around your home, you may require gutters emptied in the fall as well as in the spring.
Are power washing cleaning services safe for all surfaces?
When handled by professionals, pressure washer cleaning services are safe for most surfaces. Depending on the type of material, we modify nozzles and pressure levels to avoid damage.
Can power washing help with mould or algae removal?
Absolutely! In humid regions like Chatham Kent, mould, mildew, and algae can quickly build up on exterior surfaces. Our Soft Touch Power Washing method not only kills these growths with specialized cleaning solutions but also safely rinses them away—restoring your surfaces without causing damage.
Why should I hire a professional power washing company instead of doing it myself?
Professional pressure washing companies like Crystal Clear use commercial-grade equipment and trained workers to ensure thorough, safe, and long-lasting results without risking surface damage or injury.